To keep the hotel running we have to collect some privacy data. Here you can read about what privacy data we collect, what it is used for and how we collect it.
Who we are
Our website address is: https://banken-hotel.no
Comments
When visitors post comments on the page, the information provided in the comment form is stored in addition to the IP address of the visitor and the visitor’s browser version. This is done to help avoid junk comments.
An anonymous text string generated based on your email address (also called a “hash”) can be sent to the Gravatar service to check if you have an account there. Gravatar’s privacy statement is here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be visible to anyone in connection with your comment.
Media
If you are uploading images to the site, you should avoid uploading images that contain information about the location taken (EXIF GPS). Visitors to the site can download and retrieve such information from images on the site.
Cookies
We collect as little personal data as we need, and we, therefore, collect the following data when booking:
- Name
- Address
- Nationality
- Phone number
If you post a comment on this site, you can ask us to remember your name, email, and site. This information is stored in a cookie and is there to make things easier for you. You do not need to re-enter this information the next time you post a comment. These cookies expire after one year.
If you visit our login page, we will create a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and disappears as soon as you close your browser.
When you log in, cookies are created that store your login information and choices you have made regarding how content should be displayed. Cookies with login information expire after two days, while those with display options last for one year. If you check “Remember me,” your login information will be kept for two weeks. If you log out of your account, these cookies will disappear.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal information but only the ID of the article you just edited. It expires after one day.
The legal reason for processing personal data
We consider that we are allowed to process personal data in accordance with Article 6.1 (b) and Article 6.1 (f) of the GDPR.
6.1 (b) Necessity to process data to perform a contract
When you as a guest make a reservation with us, it must be considered that a contract is entered into between you and us. We consider that the contract terminates automatically when you have checked out of our property as a guest.
We must therefore have the opportunity to use the personal information for the following
- Communication with you
- History of which hotel you have stayed in and rooms
- For cleaning your room
- To be able to comply with fire regulations and for your safety.
6.1 (f) Legitimate Interests
You and we have several interests that must be safeguarded, and it is considered that we must process data to be able to perform the following tasks.
- Keep history to be able to solve criminal acts
- To comply with the Accounting Act
- In order to offer you as a guest the best possible user experience and service.
We will not use your personal information for anything other than the purpose of your stay. Personal data that is considered high risk will be encrypted as soon as possible and is not in conflict with other laws.
Embedded content from other sites
Articles on this page may include embedded content (eg videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor had visited the site from which the embedded content comes.
These sites may collect information about you, use cookies, embed third-party tracking systems, and monitor what you do through this embedded content. This also includes tracking your actions via the built-in content if you have an account and are logged in to the site.
Who we share your information with
We never share personal information with anyone other than what is necessary to achieve the purpose of your stay. We share different parts of your personal information with sensitive suppliers.
- SMS Provider for message communication
- email Servers / Vendors
- Accounting systems
- GetShop AS
If you request that the password be reset, your IP address will be included in the password reset email.
How long we keep information about you
If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of putting them in a queue where they have to be manually approved by an editor.
For users who register on this website (if this option exists), personal information that they provide in their user profile is also stored. All users can view, edit and delete their own personal information at any time (except username). The site administrators can also view and edit this information.
How do we collect personal information?
We collect personal information through telephone conversations, emails, our website, OTA (Online Travel Agency), or GDS (Global Distribution System).
Your rights regarding information we have about you
If you have an account on this site or have left comments, you can request an export file containing the personal information we hold about you. This includes all data you have given us. You can also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.
Where we send information about you
Visitors’ comments can be checked through an automatic recognition service against spam comments.